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For existing patients

My Medication

Request a repeat prescription, track your delivery, or contact our pharmacist team. Everything you need to manage your prescription in one place.
Patient Account
Welcome back
Log in to see your prescription status
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Repeat prescriptions

Are you eligible for a repeat?

Repeat prescriptions are available to patients who are on an approved shared care plan. Your prescribing pharmacist will review your request before it is issued.
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You're eligible if...
All of the following must apply
  • check_circle You have completed your initial consultation and at least one follow-up with a Naturecan Clinic doctor
  • check_circle You have been approved for shared care by your doctor — you will have been told this at your follow-up
  • check_circle You are within your prescription cycle — your next repeat is due within the current period
  • check_circle Your symptoms have not significantly worsened since your last appointment — if they have, you need a doctor consultation, not a repeat
  • check_circle Your Naturecan Clinic account is active and your membership or annual fee is up to date

Log in to request a repeat
What happens after you request
1
Your request is reviewed
Our prescribing pharmacist reviews your request, checks your treatment parameters, and confirms your symptoms haven't worsened.
2
Prescription is issued
If approved, the pharmacist prints and signs your FP10 prescription directly at the pharmacy — no wait for a wet-signed form from your doctor.
3
Payment & dispatch
You'll receive a payment link by email. Once confirmed, your order is dispatched by Royal Mail Tracked & Signed — typically same day.
4
Delivered to you
Discreet, named-person Royal Mail delivery. ID may be required on receipt. You'll receive a tracking number by email once dispatched.
info Not sure if you're eligible?
If you've lapsed more than 6 months, your condition has changed, or you haven't had your shared care approval yet, you'll need a new consultation with a doctor — not a repeat prescription.
Book a consultation at Naturecan Clinic open_in_new
Order tracking

Where's my
delivery?

All orders are dispatched by Royal Mail Tracked & Signed. Delivery is to a named individual only, with photographic ID required at the door.
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Prescription verified
FP10 received and checked by our pharmacist
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Payment confirmed
Order ready for dispensing
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Dispatched
Royal Mail Tracked & Signed — tracking number sent by email
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Delivered
Signed for by named recipient · ID may be required
Photograph of a man receiving their parcels and opening the box, instead is two pouches that say naturecan pharmacy on them. Pouches are black Warm, domestic. The package is discreet — no visible branding or labels readable to camera. Natural colours, soft contrast. Feeling: relief, normality, privacy
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Speak to our pharmacist team

Our GPhC-registered pharmacist team is here to answer questions about your prescription, medication, or delivery. All clinical queries are handled by our Superintendent Pharmacist, Hussain Abdeh MRPharmS.
call 0203 808 6988 mailsupport-uk@naturecanpharmacy.com location_on Unit 28 Spindus Road, Compass Industrial Park, Liverpool, L24 1YA
Monday – Friday 9am – 5pm
Saturday Closed
Sunday Closed

Pay for your medication with Klarna

Naturecan Pharmacy accepts Klarna — the first UK medical cannabis pharmacy to offer buy now, pay later. Spread the cost of your prescription across multiple payments.
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Pay in 3
Split your payment into 3 equal instalments — interest free
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Pay in 30 days
Try now, pay later — 30 days interest free
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Secure checkout
Klarna payment is processed at the point of dispensing